Frequently Asked Questions
GTA5MODAZ.COM is a website specializing in mods for GTA5 games. Here, you can find thousands of unique mods from many sources like popular games, cartoon tv show, mobile games and movies. With daily updates, we release nearly 200 mods per month. You really can hardly find a more special GTA 5 mods site here.
We are a small team creating GTA 5 MODS for those who want to play their favorite characters in GTA 5. You can donate us by buying mods or becoming membership. We love this job and we love you !
We know the fee collection will significantly affect your experience. But actually, we really need funding to maintain the website, rent a server, maintain the website, hire support staff, buy tools to use for modding and … buy foods and a few cups of coffee to stay awake while working. Hope you all understand and sympathize with this small fee. Thank you very much.
Very easy, you can support or donate us by subscribe for membership and buying mods. This will greatly help us in maintaining the site and continuing to this favorite work.
Setting up an account is really easy and only takes a few minutes. You’ll need to give us your name and then create a password, which you can use to access your account at a later date. With an account you can check the progress of an order, change your details and save your payment details, which will speed things up the next time you order.
By logging in to your account using your email address and password, you will be able to access your account details.
No problem – all you need to do is grab a password reminder. You can find this at the ‘Login/My Account’ section of the site. Simply click on the ‘Forgotten your password?’ link and we’ll email it over to you.
This happens after 3 unsuccessful login attempts. Your password is case sensitive, so please bear this in mind when entering your details. If you do enter an incorrect password on more than 3 occasions, your account will be suspended automatically as a security measure. To resolve this, all you need to do is let us know via email and we can unlock your account and resend your password reminder over to your registered email address. Be assured that the crew member you deal with does not have access to your password details.
PLACING AN ORDER
We can accept the following cards and payment methods online: Visa Card / Master Card / Paypal
To redeem a discount code, select the basket icon, click ‘View Bag’ and enter the code into the ‘Add a Promotion Code’ box. If you proceed to checkout without entering your code you’ve gone too far and need to go back to your Shopping Bag. You can only use one promotional code per order.
Double check you haven’t clicked through to the checkout before adding your voucher code, as it can only be entered while you’re in the Shopping Bag. Make sure you are entering into the ‘Add a Promotion code’ box. Voucher codes are set to expire after a certain time, so it might be that you’re using an outdated code. Most of our vouchers are for single use and case sensitive. They also cannot be used during Sale periods, and you can’t use more than one on a single order.
This is simple to fix – as long as the code was valid at the time of ordering, all you need to do is wait until you order is completed (or processing status when purchase membership), then email us with your order number. We’ll then refund the amount back to you.
Payment is taken at the point of ordering.
Once your order’s gone through, you should receive an email with an order number. If you don’t receive an email, just double check that you’ve spelled your email address correctly – it’s also worth checking your junk mail. If you’ve checked and you’re still unsure, please email us so we will be happy to look into this for you.
REFUNDS AND EXCHANGES
Sorry, you cannot return Digital Products once you’ve purchased
Sorry, you cannot get refund for the amount you have deposited. Please be carefull !
In the event of an error arising from our side, after checking we will refund your account. You can use it to continue shopping.
MEMBERSHIP AND DOWNLOAD
Curently we have 3 types of membership: Loyal Membership / Vip Membership / Premium Membership.
You can only download Mods in Loyal and Vip section (Mods have a Loyal badge and Vip badge on the thumbnail)
You are the member with the highest benefits. You can download Mods in Loyal, Vip and Premium section (Mods have a Loyal badge, Vip badge and Premium badge on the thumbnail)
You need to get Membership to download Mods on website. Beside that, we really need funding to maintain the website, rent a server, maintain the website, hire support staff, buy tools to use for modding and … buy foods and a few cups of coffee to stay awake while working. Hope you all understand and sympathize with this small fee. Thank you very much.
You can cancel Membership in your Paypal account.
You can read the full benefits of each membership. Please click here > Subscription Plan
Yes, any Mods you have downloaded, it’s yours and you can use it forever.
No, we do not charge any extra fees than membership fees.
You can download as much as you want. That’s mean UNLIMITED.
Yes, you can share these Mods with your friends. BUT PLEASE NOTE, please do not post on the internet or share it publicly, this will greatly affect us and we may have to shut down the website.
Sorry, you need to get membership to download Mods.
Sorry, currently we still do not have free Mods for Guest users.
Our aim is for all of our customers to love everything we do. In the unlikely event this is not the case we want to know about it as soon as possible so that we can put it right for you and ensure that it doesn’t happen again.
For any other complaints we advise that you contact us via email or Live Chat on website where our crew will be happy to assist you immediately and resolve any problems you may have experienced.
We aim to resolve all complaints within 3 working days unless there are extenuating circumstances.